Case Study

How Shark partnered with Build Labs for increased usability on their native apps

Rating Increase

3 Stars to 4 Stars

ROI

100X

House of Contracted Work

1400+

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Challenge

Make the Shark app an overall better experience for the millions of users by streamlining setup and enhancing the experience.

Outcome

Native iOS and Android App enables users to seamlessly set up their robotic cleaning systems, trigger cleans, schedule, and basically make life easier.

Client
SharkNinja
Industry
Connected Devices
# of Employees
1001-5000

What we built

We started with a UX discovery, which unlocked a number of superfluous steps in the setup process for new cleaning robots. With a few smart modifications to the process flow, the number of steps was reduced, eliminating the click fatigue that was one of the causes of a lower rating score. Upon completion of the UX, Build Labs began redesigning those views when had been modified. The results was a much improved, accessible, streamlined onboarding app for the Shark Clean robots.

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Accessibility

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Android

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B2C

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iOS

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UI

UX Icon

UX

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Our Stats

  • 2 team members
  • 11 months
  • 1400 hours
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