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// case studies

Production systems, real outcomes.

A curated set of Build Labs case studies. Filter by service or customer, search across technologies and outcomes, and dive into the engineering approach behind each project.

// portfolio

All case studies.

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19 engagements shown
console.buildlabs.io/non-profit
first web presence, automated intake
Non-Profit · Community platform
3 months

Meals on Wheels regional web presence

Gave the Eagan/Burnsville/Apple Valley/Savage chapter of Meals on Wheels its first direct web presence. Shipped a Next.js site deployed on Vercel with Tina.io as a component-driven CMS, plus an automated meal request form that streamlines intake and routing to volunteers.

Outcomes
  • Direct donations and volunteer sign-ups now handled on-site
  • Meal request steps reduced by 60%+
  • Serving ~1,600 meals per month with a self-serve request flow
1,600
Meals / month
-60%
Request steps
Enabled
Direct donations
100+
Volunteers
Impact profile
score 80/100
Speed72 out of 100
Quality78 out of 100
Scale82 out of 100
Impact80 out of 100
Next.jsTina.ioVercelHTMLCSS
console.buildlabs.io/consumer
setup steps removed, not added
Consumer · Connected device UX
5 months

SharkNinja robot cleaner onboarding

Ran a UX discovery on the Shark Clean app, cut superfluous setup steps that were driving click fatigue and one-star reviews, and redesigned the affected native flows across iOS and Android. Delivered a streamlined onboarding experience for millions of connected-device users.

Outcomes
  • App Store rating improved from 3 stars to 4 stars
  • Onboarding steps materially reduced for new robot setup
  • Accessible flows across native iOS and Android
3★ → 4★
Rating lift
100×
ROI
1,400+
Contracted homes
1K–5K
Employees served
Impact profile
score 89/100
Speed81 out of 100
Quality87 out of 100
Scale91 out of 100
Impact89 out of 100
iOSAndroidAccessibilityUXUI
console.buildlabs.io/sports & social
modules inside one house framework
Sports & Social · Member app
5 months

The Hadden social club mobile app

Built The Hadden App on the Concrete Framework — Build Labs' own React Native + Flask + AWS "FARE" stack for social clubs. The core is a rich member directory with drink and cigar preference modules, deployed to both iOS and Android through Expo Application Services for rapid ongoing iteration.

Outcomes
  • Hundreds of members connected across in-person locations
  • Two native apps deployed from a single React Native codebase
  • Push notifications and geofencing shipped without custom native plugins
100s
Members connected
ROI
2
Native apps
FARE
Stack
Impact profile
score 85/100
Speed77 out of 100
Quality83 out of 100
Scale87 out of 100
Impact85 out of 100
React NativeExpoFlaskPythonAWSSQLiOSAndroid
console.buildlabs.io/manufacturing
one template set, every launch
Manufacturing · Product launch site
2 months

Banner Engineering trade-show microsite

Delivered a sub-brand and microsite for Banner Engineering's new product line ahead of a major trade show. Refined the brand palette, built AEM templates that surface products and technical detail at the right moment, and shipped a modular theme the marketing team can repurpose for future launches.

Outcomes
  • Launched on time for the trade show window
  • Reusable AEM template system for future product introductions
  • Accessible, on-brand experience for a technical B2C audience
Pre-show
Time to launch
Reusable
Template system
B2C technical
Audience
1K–5K
Employees served
Impact profile
score 78/100
Speed70 out of 100
Quality76 out of 100
Scale80 out of 100
Impact78 out of 100
AEMAccessibilityInformation ArchitectureUIUX
console.buildlabs.io/logistics
a major feature onto a live app
Logistics · Mobile app scale-up
4 months

Beltmann native tracking app expansion

Extended Beltmann Relocation Group's native Android tracking app to support a growing user base. Shipped a major new feature end-to-end, resolved outstanding bugs, and produced a hardened build that reached the Play Store months ahead of the expected delivery date.

Outcomes
  • Major new feature launched in the Play Store
  • Delivered months ahead of the target release date
  • More stable base ready to scale with continued growth
Ahead of schedule
Delivery
1 shipped
Major feature
Native Android
Platform
500–1,000
Employees served
Impact profile
score 83/100
Speed75 out of 100
Quality81 out of 100
Scale85 out of 100
Impact83 out of 100
AndroidJavaAccessibilityB2C
console.buildlabs.io/enterprise
four regions, one sign-on
Enterprise · Global training portal
10 months

Fortune 500 sales & marketing training portal

Delivered a multi-lingual, multi-region training portal for a Fortune 500 food manufacturer. Built the front end on a Yii/PHP stack with a MySQL data layer, embedded Vimeo video for hundreds of courses, wired single sign-on via SAML across four regions, and layered on CRM capabilities over a decade-long partnership.

Outcomes
  • Single sign-on across 4 global regions
  • 200+ course and page templates with rich video content
  • Nearly a decade of continuous partnership and portal evolution
4
Regions
200+
Templates & courses
$15B
Client sales
4
Major releases
Impact profile
score 87/100
Speed79 out of 100
Quality85 out of 100
Scale89 out of 100
Impact87 out of 100
PHPYiiMySQLVimeoSAMLHTMLCSS
console.buildlabs.io/healthcare
reusable blocks, tight timeline
Healthcare · AEM customer portal
4 months

Real Chemistry "Check on Mom" portal

Delivered a customer-facing portal for expectant and new moms on Adobe Experience Manager. Built reusable content components against tight timelines, wired the site into Salesforce for user-group tracking, and integrated with Real Chemistry's existing infrastructure so the marketing team could evolve the program independently.

Outcomes
  • Portal launched on a tight, client-driven timeline
  • Reusable AEM components accelerated future rollouts
  • Salesforce user groups powered downstream engagement
AEM
Framework
Salesforce
CRM
1K–5K
Employees served
Consumer
Audience
Impact profile
score 82/100
Speed74 out of 100
Quality80 out of 100
Scale84 out of 100
Impact82 out of 100
AEMSalesforceAPI-driven
console.buildlabs.io/enterprise
thousands of lines, no one left to ask
Enterprise · Reverse engineering
8 months

SmartGrid legacy platform rebuild

A multi-billion-dollar energy grid manager needed to update a platform whose original engineers were long gone. Two Build Labs engineers spent eight months reverse-engineering thousands of lines of code, annotating every subsystem, and rebuilding components in Python against the client's existing Ansible playbooks — all deployed on AWS to company standard.

Outcomes
  • Black-box platform turned into a documented, maintainable system
  • Codebase condensed and streamlined during the rebuild
  • Ansible-driven deploys aligned with existing corporate standards
2
Engineers
8 months
Duration
$1B+
Client revenue
AWS
Deployment
Impact profile
score 88/100
Speed80 out of 100
Quality86 out of 100
Scale90 out of 100
Impact88 out of 100
PythonAnsibleAWS
console.buildlabs.io/consumer
every accessibility ticket closed
Consumer · Accessibility program
2 months

SuperClean eCommerce ADA compliance

Brought SuperClean's WordPress-based eCommerce experience into full ADA compliance, resolving every outstanding accessibility ticket while preserving the household-name brand. Layered in location-aware store finding and ongoing maintenance so the site stays compliant as it evolves.

Outcomes
  • Full accessibility compliance across the storefront
  • Legal exposure to ADA claims eliminated
  • Improved experience for every SuperClean shopper
Full ADA
Compliance
0
Open tickets
Preserved
Brand impact
Consumer
Audience
Impact profile
score 76/100
Speed68 out of 100
Quality74 out of 100
Scale78 out of 100
Impact76 out of 100
WordPressAccessibilityLocation ServicesMap IntegrationUI
console.buildlabs.io/logistics
x86 controller replaced by a Raspberry Pi
Logistics · IoT firmware
7 months

WashCard Ingenico IoT controller

Replaced WashCard's deprecated x86 wash controller with a Raspberry Pi-based device, rewriting the codebase in Python on a headless Raspbian image and porting the original UWAM logic board as a HAT. Rewrote drivers close to firmware level to integrate MagTek card readers and Ingenico terminals — enabling tap-to-pay in previously unattended car washes.

Outcomes
  • New IoT deployments provisioned in under 10 minutes on site
  • Tap-to-pay unlocked across the WashCard fleet
  • Remote patching and management significantly reduced technician visits
<10 min
Deploy time
3
Terminal integrations
100s
Connected car washes
Remote
Management
Impact profile
score 86/100
Speed78 out of 100
Quality84 out of 100
Scale88 out of 100
Impact86 out of 100
Raspberry PiPythonRaspbianIngenicoMagTekAWSTCPSSH
console.buildlabs.io/logistics
cache first, sync when signal returns
Logistics · Native mobile
6 months

WashCard touchless car-wash Android app

Built the Android side of WashCard's touchless car-wash experience from scratch. Chose Kotlin + MVVM with a Retrofit REST client, Firebase auth, Stripe payments, and a Room-backed local cache — reducing API chatter inside signal-poor wash bays through Room, SharedPreferences, and geofenced location-aware calls.

Outcomes
  • Fully touchless purchase flow launched during COVID-19
  • Customizable per operator with fleet and loyalty programs built in
  • Reliable operation even in low-connectivity wash bays
2
Major releases
12×
ROI
100s
Connected car washes
Stripe, Apple Pay, Google Pay
Payment
Impact profile
score 84/100
Speed76 out of 100
Quality82 out of 100
Scale86 out of 100
Impact84 out of 100
KotlinAndroidRetrofitFirebaseStripeRoom
console.buildlabs.io/financial services
highest-volume calls moved to self-serve
Financial services · Customer portal
9 months

Equitable Acceptance servicing & payments portal

Delivered a secure customer portal that lets Equitable Acceptance's account holders view balances, schedule payments, and manage their accounts online. Automated the highest-volume servicing flows out of the call center and integrated with the core loan servicing platform for real-time balances and posting.

Outcomes
  • Deflected the highest-volume calls into secure self-service
  • Online payment adoption drove measurable revenue lift
  • Agents freed to focus on exception handling and retention
Significant
Call deflection
24/7
Online payments
99.9%
Portal uptime
Automated
Servicing flows
Impact profile
score 84/100
Speed76 out of 100
Quality82 out of 100
Scale86 out of 100
Impact84 out of 100
.NETSQL ServerPayment gatewayAzureReact
console.buildlabs.io/public sector
nobody double-enters anything
Public sector · Mobile app
7 months

MFIP Connect case-management mobile app

Designed and built MFIP Connect, a mobile app pairing participants with their employment counselors. The app surfaces plans, tasks, appointments, and secure messaging, and integrates with the case management systems counselors already use so no one has to double-enter data.

Outcomes
  • Participants and counselors share one source of truth for each plan
  • Automated reminders reduced missed appointments and paperwork gaps
  • Counselor time shifted from admin work to direct support
Participants + counselors
Users
iOS + Android
Platforms
Automated
Notifications
Halved
Data entry
Impact profile
score 82/100
Speed74 out of 100
Quality80 out of 100
Scale84 out of 100
Impact82 out of 100
React NativeNode.jsPostgreSQLAWSOAuth
console.buildlabs.io/association
recurring events, run by the system
Association · Member portal
5 months

Manufacturer's Alliance events & member portal

Delivered an integrated member and events portal for Manufacturer's Alliance, tying registration, membership, and content into a single experience. Automated the roundtable and event workflows staff previously ran by hand, and connected the portal to the association's CRM for a single source of member truth.

Outcomes
  • Event registration and membership renewal moved fully online
  • Staff reclaimed days per month previously lost to reconciliation
  • Members see one view of their organization's participation
100s / year
Events managed
Hundreds
Member orgs
Eliminated
Manual reconciliation
Self-service
Renewal experience
Impact profile
score 78/100
Speed70 out of 100
Quality76 out of 100
Scale80 out of 100
Impact78 out of 100
.NETSQL ServerCRM integrationStripeAzure
console.buildlabs.io/retail
orders drop straight into production
Retail · Wholesale commerce
8 months

Ostbye B2B jewelry commerce platform

Built a B2B commerce platform for Ostbye's retailer network with configurable ring and setting builders, per-retailer catalogs and pricing, and full integration with the manufacturing ERP. Automated the order-to-fulfillment path so orders placed online flow straight into production without re-keying.

Outcomes
  • Retailers self-serve configurable orders 24/7
  • Order-entry effort dropped substantially for Ostbye's inside team
  • ERP integration eliminated re-keyed orders and fulfillment errors
Thousands
Retailers served
Extensive
Configurable SKUs
Eliminated
Order re-keying
Automated
Fulfillment
Impact profile
score 83/100
Speed75 out of 100
Quality81 out of 100
Scale85 out of 100
Impact83 out of 100
.NETSQL ServerERP integrationAzureProduct configurator
console.buildlabs.io/hospitality
rates and inventory never drift
Hospitality · Booking & CMS
6 months

Bluefin Bay resort booking & content platform

Rebuilt the Bluefin Bay web experience on a modern CMS with a custom property catalog, seasonal package modules, and a booking flow tuned for direct reservations. Integrated with the resort's property management system so availability, rates, and inventory stay in sync without manual reconciliation.

Outcomes
  • Direct bookings increased across all three resort properties
  • Marketing team publishes rooms, packages, and stories without engineering
  • Availability and rates stay in sync with the property management system
3
Resort properties
Direct bookings
100%
CMS autonomy
Realtime
PMS sync
Impact profile
score 78/100
Speed70 out of 100
Quality76 out of 100
Scale80 out of 100
Impact78 out of 100
WordPressPHPMySQLPMS integrationResponsive CSS
console.buildlabs.io/retail
browse online, book the fitting
Retail · E-commerce
5 months

The Wedding Shoppe e-commerce replatform

Replatformed The Wedding Shoppe onto a modern commerce stack with merchandising controls, appointment scheduling, and inventory logic tuned for bridal SKUs. Rebuilt the storefront around visual browsing, integrated in-store appointment booking, and connected it to the retailer's back-office systems.

Outcomes
  • Online sales and appointment bookings grew after launch
  • Merchandisers manage thousands of variants without engineering help
  • Unified inventory and appointments across in-store and online
Thousands
SKUs
Store + Online
Channels
Online
Appointments
Conversion
Impact profile
score 76/100
Speed68 out of 100
Quality74 out of 100
Scale78 out of 100
Impact76 out of 100
WooCommerceWordPressPHPMySQLStripe
console.buildlabs.io/sports
one platform, every team customizes
Sports · League operations
6 months

Northwoods League fan & league platform

Built a shared web platform for the Northwoods League and its member teams — a common CMS, ticketing links, roster and stats feeds, and a fan-facing experience each team can customize while staying consistent with league branding. Automated content pipelines so game recaps, standings, and rosters update across every team site.

Outcomes
  • Every team site rolled up onto one shared platform
  • League-wide content and stats update once, propagate everywhere
  • Ticketing and sponsorship touchpoints unified for fans
20+
Teams unified
Automated
Content pipeline
Consistent
Fan experience
On time
Season readiness
Impact profile
score 80/100
Speed72 out of 100
Quality78 out of 100
Scale82 out of 100
Impact80 out of 100
WordPress MultisitePHPMySQLStats APICDN
console.buildlabs.io/wholesale
cutoff-aware ordering for perishables
Wholesale · Distribution
5 months

Koehler and Dramm wholesale florist platform

Delivered a B2B ordering platform for Koehler and Dramm's wholesale florists with live availability, customer-specific pricing, and cutoff-aware ordering tuned to a perishable supply chain. Integrated with the distributor's back-office systems so inventory, pricing, and order status stay accurate throughout the day.

Outcomes
  • Wholesale customers order 24/7 against live availability
  • Overselling and waste dropped once inventory went realtime
  • Sales staff shifted from order entry to consultative selling
24/7 online
Order channel
Realtime
Inventory
↓↓
Manual order entry
Reduced
Waste
Impact profile
score 77/100
Speed69 out of 100
Quality75 out of 100
Scale79 out of 100
Impact77 out of 100
.NETSQL ServerERP integrationAzureResponsive UI
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